If you have a home loan, you may find that your mortgage is managed by RoundPoint Mortgage Servicing. As one of the nation’s well-known mortgage servicers, RoundPoint helps borrowers handle payments, escrow, and customer support. Understanding how it works can save you stress and help you stay on top of your mortgage loan.

What is RoundPoint Mortgage Servicing?
RoundPoint is a mortgage servicing company that manages existing home loans. Unlike a mortgage lender that provides the loan, RoundPoint focuses on day-to-day servicing such as collecting monthly payments, managing escrow accounts, and providing customer support.
Services Provided by RoundPoint
- Payment Processing → Monthly payment collection and payment history tracking.
- Escrow Management → Handling property taxes and homeowner’s insurance.
- Customer Assistance → Providing guidance for payment issues or financial hardships.
- Refinancing Guidance → Assisting borrowers who may want to explore refinancing options.
Benefits of Using RoundPoint Mortgage Servicing
- Streamlined online account management.
- Easy access to loan statements and payment history.
- Direct communication for questions about interest rates, escrow, or loan terms.
Borrower Tips for Success
- Set up automatic payments to avoid late fees.
- Review your escrow account annually.
- Contact RoundPoint early if you face financial hardship to explore relief options.
- Keep an eye on mortgage rates today — refinancing with your lender might save money.
How RoundPoint Differs from a Mortgage Lender
It’s important to note that RoundPoint is a loan servicer, not the original mortgage lender. This means they handle ongoing payments but do not originate loans.
Want to learn more about managing your mortgage effectively? Visit our Rates Today page for the latest mortgage rates or explore our Resource Hub for tools and calculators.